We are aware of multiple emails targeting CenterState customers.
Use caution when receiving an email if the sender appears to be from CenterState Bank N.A. and has the subject “Account Alert”. It will state due to the recent merger of our banks with other smaller banks, you are to update your information on our new server and ask you to login through a link to a fraudulent website. These emails are not legitimate. Please do not enter your username and password into this website. If you have received a suspicious email, call your local branch immediately or call Customer Care at 1-855-863-2265.
5 Steps to minimize your risk of fraud and theft
- Never reply to emails, phone calls, or text messages that request your personal information
- Sign up for CenterState Bank Alerts
- Only do business with companies you know and trust
- Protect your PC with up-to-date anti-virus software
- Watch your U.S. Postal mail
If you will be away from home for 3 – 30 days, sign up for “Hold Mail Service.” The Post Office has a forwarding service if you will be gone more than 30 days.
Call the U.S. Postal Service at 800-275-8777 or submit a “Mail Hold” request online.
Mobile Banking Security
There are certain rules you should follow to make sure your banking information remains safe.
- Don’t Follow Links
- Avoid Banking While on Public Networks
- Use Official Bank Apps When Possible
- Be Careful of What You Download
- Keep Track of Your Mobile Device
Don’t be scared off from using your mobile device to access your bank accounts. Just be sure to practice good, safe behaviors and keep track of your gadgets. With a little common sense and attention, mobile banking can be both convenient and secure.
Protecting Yourself Against Phishing Emails
Phishing emails are messages that seem to come from an official source and ask for confidential information, or have malicious attachments. These emails are actually from hackers and fraudsters attempting to collect your personal information.
Financial cyber threat called Business E-Mail Compromise (BEC) is on the rise.
Examples of Recent Phishing Email Messages
- “This is a confirmation that we have successfully taken payment for your storage unit. Please find attached a copy of your invoice for your records.”
- “Your invoice needs to be approved”
- “Our records indicate that your account was overcharged. You must call us within 7
days to receive your refund.”
- Subject: Invoice 10/AGHO838267388
“Can you please let me know when the attached invoices will be paid.”
Small Business Security
Cybersecurity is critical to any business, no matter how big or small. Many times, business leaders do not know where to begin given the complexity and the scope of a Cybersecurity issue.
The Small Business Administration provides tools and resources to equip business leaders.
Social Media Safety
As the popularity of social sites grows, so do the risks of using them. Hackers, spammers, virus writers, identity thieves, and other criminals follow the traffic.
Read these tips to help protect yourself when you use social networks:
- Assume that everything you put on a social networking site is permanent.
- Use caution when you click links that you receive in messages from your friends on your social website. Treat links in messages on these sites as you would links in e-mail messages.
- Be selective about who you accept as a friend on a social network. Identity thieves might create fake profiles in order to get information from you.
- Do not allow social networking services to scan your e-mail address book.
- A common way that hackers break into financial or other accounts is by clicking the “Forgot your password?” link on the account login page. If the site allows, make up your own password questions, and don’t draw them from material anyone could find with a quick search.
Report a lost or stolen card
CenterState Bank Debit Card
CenterState Bank Credit Card
CenterState Bank Business Credit Card
At any CenterState Bank
Find a branch near you.
866-552-8855, press 1 for a representative
Identity Theft Recovery – What to do next
More Mobile Security Links
Your questions answered
Send us a secure message from Online Banking.
Parenting in Cyber Age
Parenting looks different in the cyber age and with internet access readily available. Chat with your kids on appropriate usage of social media sites and internet usage.
Cybersecurity is a shared responsibility. The Stop.Think.Connect Toolkit provides resources for all segments of the community and is a campaign by the Department of Homeland Security.
Sign up to receive security tips in your inbox from the US
Department of Homeland Security by clicking the logo above.